Difficult conversations can be scary. The stakes are usually high and there is a cost of failure; raising everyone’s defenses. In a world that isn't short on controversial issues, do we really ever get anywhere by arguing and destroying relationships?
Tom Thibodeau shares his wisdom and three practices we should use when approaching difficult conversations. Learning to communicate in a healthy way, by approaching these conversations with compassion, can lesson confrontation, bring communities together and get things done.
Tom Thibodeau is a Distinguished Professor of Servant Leadership at Viterbo University and has been a faculty member since 1983. He is a recipient of Viterbo's Teacher of the Year award. "It is a privilege and a gift to be able to teach," says Tom; his "Servant Leadership" and "Leading by Serving" classes are among the most popular at the University, which features the country's only Masters of Servant Leadership Program.
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